Shipping policy

Our team requires 1-2 business days to process and prepare packages. Once your package has been prepared, you’ll receive an email confirming the tracking number.

Package Marked as Delivered But Not Received:

If your package status indicates “delivered” but hasn’t arrived yet, don’t worry! Sometimes, packages are marked as delivered before they physically reach your address. We kindly request that you allow 24 hours after a delivery confirmation before assuming there’s an issue with the delivery. Here are some steps to consider:

1. Get in touch with your local post carrier and try to speak directly with your postal person, as they might recall when and where they left your package.

International Shipping:

For international orders, our team requires 1-5 business days to process packages. Once shipped, please allow 2-12 business days for delivery. Please keep in mind that international packages may be subject to delays caused by the carrier, and local governments may impose taxes on these packages.

Refused Packages:

If you’ve refused a package, we’re sorry to hear that! Once we receive the returned package, we’ll initiate a refund for the items, minus the shipping fee. If your order qualified for our free international shipping, we will deduct the cost incurred for returning your suit to our warehouse.